[Resolved]  Reliance Mart — sending multiple people from same family to the store

Address:pune

In this time of lockdown, I thank and appreciate that Reliance grocery stores are operational and supplying essentials to the customers. I am also glad to see that they are following good measures to maintain social distancing. Each one in the queue is at least 3 feet apart and they are sending only 2 members from the queue at a time and also checking their temperatures.

However many a times the security says that you will have to wait as the store is still crowded. This is because 2 - 3 members from the same family come together and security allows all of them to go inside at a time.

So if there are 2 people at position 1 from same family and another 2 people at position 2 from another family in the queue, then when sending inside security allows all 4 to go in as 2 queue positions.

I did talk to the security and store manager and asked them to make a rule that only one person per family will be allowed inside. Other person can wait outside in case required. But this is still not implemented hence the store somewhat remains crowded and entry of next customer is further delayed.
Location - Pimple saudagar pune,
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Apr 14, 2020
Complaint marked as Resolved 
Now Reliance Mart has ensured that only one person per family is allowed inside the store. Thank you for ensuing social distancing. Regards.
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