[Resolved]  Reliance Mobile — new sim not activated even after 5 days

Address:Kamrup Metropolitan, Assam

I purchased one new Reliance sim ( Number---[protected]) from retailer in guwahati, ASSAM, and he told me that within 24 hours my no. will be activated. But it is since 5 days i have purchased the sim. But it has not been activated yet. I confirmed with the retailer and he told me that he has already submitted my documents the next day. If my document has been submitted already then why my sim is not activated till now. The ratailer name is Vicky and his number is [protected] (Vicky) My contact number---- [protected] (Munna)
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Aug 14, 2020
Complaint marked as Resolved 
Sep 19, 2014
Updated by mkshrma
I purchased one new Reliance sim ( Number---[protected])
sim number---5879(Last four digit)
imsi no---8587 (Last four digit) from retailer in guwahati, ASSAM, and he told me that within 24 hours my no. will be activated. But it is since 5 days i have purchased the sim. But it has not been activated yet. I confirmed with the retailer and he told me that he has already submitted my documents the next day. If my document has been submitted already then why my sim is not activated till now. The ratailer give me Reliance mobile executive office number named Vicky and his number is [protected] (Vicky), i contact with him and whenever i call him, he assure me that today it will be activated and the next day if i call him, again today it will be activated. But i dont know when that today will come.
My contact number---- [protected] (Munna
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
I purchased one new Reliance sim ( Number---[protected])

imsi no---3006 (Last four digit) from retailer in ghaziabad UP and he told me that within 24 hours my no. will be activated. But it is now one week i have purchased the sim. But it has not been activated yet. I confirmed with the retailer and he told me that he has already submitted my documents the next day. If my document has been submitted already then why my sim is not activated till now. The ratailer give me Reliance mobile executive office number named Rinku and his number is [protected] (Rinku), i contact with him one week back, he assure me that today it will be activated and now he is neither picking my phone nor activating the sim

My contact number---- [protected]

dont know why reliance people doing the same.

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