[Resolved]  Reliance Netconnect — 4g wipod plans has changed without customer knowledge

Address:	Malappuram, Kerala, 673636
Website:	www.rcom.co.in/Rcom/personal/4G

I purchased a cdma wipod from Reliance. Later according to their suggestion I purchased 4G wipod and changed the connection to 4G. Without my knowledge and consent they had changed the plan. There is much negligence from their part. Being a loyal and genuine customer of reliance, I can not tolerate this. My previous existing plan was 599 plus tax. But I got a very huge amount bill of more than 1000. I inquired the reason to concerned reliance store and according to them the plan has changed. Without any intimation and consent how they can change the plan. I am ready to pay for the existing 599 plan, but they informed me that they can not consider that. After getting the huge bill I can not use the wipod. Now I had received huge amount bill of 2154 with court notice. They barred my reliance personal mobile no also. Now I can't do any incoming and outgoing calls also. Being a loyal and genuine customer, I am getting verbal abuse from their customer care part. These types of incidents should not repeated and the customer's should get justice.

my wipod number:[protected]
personal mobile number: [protected]

both numbers are barred.

thanks and regards,

Renjith K
renjithsoman.[protected]@gmail.com