[Resolved] Reliance Netconnect — Post paid Reliance 3G Wiopd incorrect bill generated | |||||
In my fight against pathetic services of Telecom service providers in Chennai, I think I’ve progressed to a new level. Today morning, I got a message from some Reliance Customer care informing me that Reliance has filed a case against me. So I should either settle it by paying the amount that Reliance is demanding (Rs 571/-) or face the court proceedings. The background is as follows. I subscribed to Reliance’s post paid 3GG Wi-Pod dongle service (Number – [protected]). However, the services were very pathetic and I would never get a signal. I complained many times but to no avail. Finally, I got so fed up that I requested for deactivate/terminate the service to me number in September 2016. I have the request Id as acknowledgement that I’ve mentioned below. I was also made to pay bill for next month in advance. However, they did not discontinue my services and I was made to pay bills for many more months. I have made multiple other requests to their people to discontinue the services. In spite of that, they continue to not only harass me but have also now threatened me with legal action. They followed it up with this phone from an advocate today morning. So what should I do? Pay-up and get out of it or fight it out? Request ID and Termination Request ID: 1) [protected] - Request raised on date 05/Sep/2016 [protected] Request raised on date 10/Sep/2016 [protected] Request raised on date 15/Oct/2016 [protected] Request raised on date 21/Oct/2016. Was this information helpful? | |||||
Feb 27, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Reliance Communications Customer Care's response Dear Sharath, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jan 23, 2017 Reliance Communications Customer Care's response Dear Sharath, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
Add a Comment | |||||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment