[Resolved]  Reliance Netconnect — Post paid Reliance 3G Wiopd incorrect bill generated

Address:600119
Website:www.rcom.co.in

In my fight against pathetic services of Telecom service providers in Chennai, I think I’ve progressed to a new level. Today morning, I got a message from some Reliance Customer care informing me that Reliance has filed a case against me. So I should either settle it by paying the amount that Reliance is demanding (Rs 571/-) or face the court proceedings.

The background is as follows.

I subscribed to Reliance’s post paid 3GG Wi-Pod dongle service (Number – [protected]). However, the services were very pathetic and I would never get a signal. I complained many times but to no avail. Finally, I got so fed up that I requested for deactivate/terminate the service to me number in September 2016. I have the request Id as acknowledgement that I’ve mentioned below. I was also made to pay bill for next month in advance.

However, they did not discontinue my services and I was made to pay bills for many more months.

I have made multiple other requests to their people to discontinue the services.

In spite of that, they continue to not only harass me but have also now threatened me with legal action. They followed it up with this phone from an advocate today morning.

So what should I do? Pay-up and get out of it or fight it out?

Request ID and Termination Request ID:

1) [protected] - Request raised on date 05/Sep/2016
[protected] Request raised on date 10/Sep/2016
[protected] Request raised on date 15/Oct/2016
[protected] Request raised on date 21/Oct/2016.
Was this information helpful?
No (0)
Yes (0)
Feb 27, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Reliance Communications Customer Care's response
Dear Sharath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jan 23, 2017
Reliance Communications Customer Care's response
Dear Sharath,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information