[Resolved]  Reliance — Phone connection barred because of over usage without usage at all

Address:Thoothukudi, Tamil Nadu

Hi, My land line no [protected] was not used at all and the calls were barred quoting the reason as over usage within four days of number activation. Im getting frequent calls from collection team asking to pay the charges. I have written it to customer service and waiting for response. Im trying to contact customer service over the phone but in vain. They always keep me on hold. Please help me to resolve this.
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2015
Reliance Communications Customer Care's response
Dear Velpandi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 11, 2015
Reliance Communications Customer Care's response
Dear Velpandi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Hi, You can contact me in [protected]. Please assist to resolve at the earliest.
Hi, Still i find no response or calls regarding this complaint. I have sent separate mails also to the Reliance Customer Service email address.

Rgds,
Velpandi
Hi, Issue has been resolved. Thanks to consumer complaints forum.

Best Regards,
Velpandi
Yes resolved. Thanks.

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