Reliance — reliance wi-pod - not in use, still get billing on my account directly.

Address:

Pune, Maharashtra, 411041

I have purchased reliance wi-pod when cdma is not is used, means i have loss of cdma device, they told me you have to purchase 4g lte device,
After there advice i have purchase wi-pod 4g lte device and invested again money in new device and old device's money wasted.

My plan is 1gb for 1 month and 384 /rs is getting paid through every month via credit card linked for billing, to avoid late fee.

After using few months, jio came in the market and offering 1gb per day 84 days prepaid plan with unlimited calling only in rs 400 rs. Means 3 months 400/- rs, that is 130 per month. That's cheaper than reliance post paid plan. I have continued that further 3, 4 months. That's very costly.

Now 2 months back i have requested to close my plan and services to reliance. But there is no call came from them and still they are billing/charging me?
Last month i have given porting request from reliance jio (Reliance digital mall in baner pune) they told me, you will get porting your same no.in max 5 days, but still reliance is not helping to port and charging monthly billing.

Please help me in this regards
Again my device charges are getting wast, due to their rules. My device is not usefull for other network? Meas, again i have 999 rs. Device cost lost of money. (2nd time investment, in wast)

I don't know
Again porting issue? Again i have to purchase new device?
Why same device not getting accepted by reliance jio?
Where is the matter stuck, please help me to sort out this issue and also help me
1) billing from reliance is continued
2) refund the bills, which was paid, after device is not in use?
3) same device will get port with reliance jio, which was applied
4) take this request on high priority
5) complaint raising 1st time, expect resolve faster.

Ravindra chaudhari.
[protected]@hotmail.com
[protected]

Still billing on my credit card account directly, though that is linked previously.

There offices closed from my area and i don't know other offices?

Not helping me, to port from relaince to jio network from last 2-3 months

Still they are billing me, after giving request tom them.

Please help me out.