Reliance Resq — micromax led tv 49

Address:

Mumbai City, Maharashtra, 421301

I took 1 years extended warranty by paying 10 k to reliance resq but when i raised a service request in the warranty they said we cant provide service as the part is not available. We will pay you 60 % of the product cost.

What the hell is this??? We payed 10 k extra from the prouduct cost to maintain the life of my product and when the time came to serve the customer they saying we can't serve you take 60% money back. It this the solution.

Then why you commited to 2 years before to serve us and took the money, today if i will sell my product i will get 50-60 % easily then why i have paid 10k for you what service you are providing by taking the money on the name of extended warrany.

If you are failing to replace the part then you should replace it with same new product that is the meaning of warranty.

Resq fake company just to earn money from customer by providing fake service commitment.

Worst interaction.