Reliance Smart — complaint on misbehavior of manager and staff

Address:Khordha, Odisha, 751003
Website:www.relianceretail.com

Dear sir/madam

Yesterday (11th june 2018 afternoon) we had been to reliance smart (Reliance retail limited, bhubaneswar, town osrtc, kharvel nagar, bhubaneswar) for purchase, during billing we tried to pay through samsung pay, tried by the billing staff, subsequently the manager was called, that facility was not there, the manager mr santosh dalai and a staff of reliance mr rajesh das misbehaved with us, and in fact mr rajesh das threatened us in front of the manager. This type of misbehavior by reliance staff is unfortunate. Both the manager and staff told, you go and complain to anybody, mr rajesh das given his emp id also for complain (Id:[protected].

This is extremely unfortunate, the manager and staff do not know how to behave with a customer.
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I went to reliance smart which is located in nayapalli, beherasahi road . I buy some stuffs. But when I searching something staffs are not cooperative at all. They are so busy with Talking themselves. And the security guard is so rude and not know how to behave. Without asking me he suddenly started touching my things by putting his hand in my bag . And take some stuffs from my bag . Rather than checking my bill he started checking my bag. I mean what nonsense is this. I informed the manager there but they only said that we will resolve it. But nothing happened at all. A security guard can't touch someone's stuff . His only duty is to check the bill and let people go . Such a nonsense officials and bad service there.

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