Reliance Trends — Gift Coupon

Address:

560066

Hi, I am Mukesh. As per the condition mentioned in the Reliance Trends Kolkata, I purchased goods of Rs.3000+ and got a Gift Voucher amounting to Rs.500. I confirmed from the customer care desk located in the store if I can encash that voucher in Bangalore Store. I was confirmed that, yes this can be redeemed any Reliance Trends Store across India. The coupon was valid between 12th Dec and 22nd Dec. 2015 and hence I wend on 13th Dec to shop and get it encashed. In the store, at the billing counter I was told that this voucher is valid in that particular store only and not anywhere else. I believe this is quite usual in Reliance Stores, earlier also I faced a similar issue with Reliance Digital. Please guide with proper resolution.