Reliance Trends — I'm complaining about indecent approach and mind of cheating

Address:

Relaince trends at panthalayani, quilandi, Calicut, kerala

Dear sir,

My name is Aslam kamal, a regular customer of relaince trends, that you can check by using my mobile number [protected].Today 14th March 2021 I visited trends store at quilandi, calicit, Kerala. I took some cloths from there and went to the billing counter.The cashier informed me that my total value of purchase is INR.5880 after all discount. So I gave my debit card to him for the swapping. I just checked reciept he gave me along with the debit card, I realised that he have taken INR 12250 from my account.This act from the cashier totaly disturbed me. While I was talking with the cashier about this issue a person suddenly entered there I introduce himself that he is the manager of this outlet and his name is MR.DHEENA DHAYAAL, his attitude and way of talking was very pathetic. Then I felt I was cheated, so I told them I don't want the material which I take from there and please return my cash, but they are not ready to return my cash and shouted at me. After seeing all this scenes my wife and children they have been with me for entire experience, they were panicked. So I approach the police station and made a complaint against the store . The police men went to the store and realised the fact and gave order to the store manager to return my cash by tomorrow. So my humble questions is, is this the correct way to approch with customer ? Shame on you trends shame on you.