Reliance Trends — lenovo laptop/damage repair under warranty period

Address:

Magneto mall, Raipur, Chhattisgarh

I purchased a laptop over ₹40000, I got an issue on laptop after sometime but before warranty period was over. Everytime I go with the same issue they simply used to check it and say it's fine it's been done now no problem will occur. It was more than 5 times and approx. 3 months I was wondering for same issue same help. Then hence my laptop encountered the worst situation, now it was unable to take load/start. Now they bothered about the situation, but wait what! instead of giving their service (under warranty period) they started checking if the material was purchased from the same store same company same place (I was out of my mind, hey y'all I am not that rich to purchase products of over ₹40000 once or twice in a year... Or if I am I wouldn't have been begging and wondering on your's stairs for help).
As a corollary of their search they found the batch no. Or product no. Whatever was not same...they denied for giving any further help. I gone mad at them on the store, then the manager came up to handle the situation or may not to show other customers the problematic situation. They asked me to come another day.. I thought ok why not to try one more day. Next day, They found error from their side. They asked me to leave the laptop to them as they will send it to service centre.
They called me and intimidated about the expenses and charges. It was more than half of the actual expenses of the product.

I got my laptop repaired, fit and fresh from a street electronic shop at just ₹2200. What else to say.
Still, Reliance trend I am never going to purchase any kind of products even in dream from your store neither recommend anyone rather I would stop them buying from this bandit store.