Reliance Trends — pathetic service

Address:

Hyderabad, Andhra Pradesh, 500032

Hi
Yesterday i purchased some clothes from reliance trends, gachibowli, hyderabad 500032

While billing i gave my reliance one card add points, then the billing person told me.. Server is down we won't add now.. I asked add later.. He told that, once bill is done we won't add points...

What kind of service is this?
What is the use of reliance card?
What is the benefit of reliance purchase?

I threw the card to billing person, because there's no use..

I need reply for this.

Thanks
Hari hara nath k
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