[Resolved]  Reliance Trends — refund amount

Address:600056
Website:www.reliancetrends.com

Hi sir/ madam,

This is vasanth from chennai. I have ordered a 2shirts &1paint from reliancetrends.com on 14th of november 2018. Because of poor quality and damage issue i didn't like the product and return it. I got a message from reliancetrends.com saying that "your refund has been initiated and it will be credited to my bank account in next 7 business days"

I waited till 15th of december but didn't get refund money from my reliance trends account. I called reliance trends customer care many time and the way they responded that it will get refunded. Always they respond that i will get call for my resolution but till now i haven’t got any call.
I again called every time they are saying that refund will be credits with in 4 days. But still now i not got the amount form reliance site. When i say raise a ticket regarding my issue to your higher management, they do that but next moment i get the same mail in which they mention the same thing.

Hi vasanth,

Thanks for writing to us.

I completely understand that things aren’t happening the way we wanted them to. Really apologize for that! I have gone ahead and raised a complaint with the concerned team.

We will get back to you with an update on this matter on or before 15th dec, 2018. You also would’ve received an email and sms with the complaint id com[protected].

Please give us a call or write to us if you want to share anything else with us.

Happy shopping!
Mustaqueem
Reliancetrends.com customer care team
Email us @ [protected]@reliancetrends.com | call us @[protected]

Reliance is not even interested to refund my money. I am pretty sure the problem is from reliance.com end.

Sir, i attached the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you.

Thanks and regards,
Vasanth
+91-[protected]
+7 photos
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Dec 17, 2018
Complaint marked as Resolved 
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Reliance Trends customer support has been notified about the posted complaint.
Dec 16, 2018
Updated by vasanth52
Hi Sir/ Madam,

This is Vasanth from Chennai.I have ordered a 2shirts &1Paint from RelianceTrends.com on 14th of November 2018. Because of poor quality and damage issue I didn't like the product and return it. I got a message from RelianceTrends.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days"

I waited till 15th of December but didn't get refund money from my Reliance Trends account. I called Reliance Trends customer care many time and the way they responded that it will get refunded. Always they respond that I will get call for my resolution but till now I haven’t got any call.
I again called every time they are saying that Refund will be credits with in 4 days. But still now I not got the amount form reliance site. When I say raise a ticket regarding my issue to your higher management, They do that but next moment I get the same mail in which they mention the same thing.

Hi Vasanth,

Thanks for writing to us.

I completely understand that things aren’t happening the way we wanted them to. Really apologize for that! I have gone ahead and raised a complaint with the concerned team.

We will get back to you with an update on this matter on or before 15th Dec, 2018. You also would’ve received an Email and SMS with the Complaint ID COM[protected].

Please give us a call or write to us if you want to share anything else with us.

Happy Shopping!
Mustaqueem
RelianceTrends.com Customer Care Team
Email us @ [protected]@reliancetrends.com | Call us @[protected]

Reliance is not even interested to refund my money. I am pretty sure the problem is from Reliance.com end.

Sir, I attached the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you.

Thanks and Regards,
Vasanth
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