Reliance Trends — return policy

Address:	400614
Website:	reliancetrends

I have been waiting for more than 2 weeks for returning the item. No one has ever reached to me for the same. And neither customer care number is ever picked up. Shot so many mails. Worst portal to shop on. Cant even retrun this item in a nearby store stating that i have already applied return online. How do i return this product.. Product size is also way too large than normal. Frustrating. Want my refund back