Religare Enterprises — religare did some illegal t+% transaction on my account without informing me or my rm | |
Religaare did a illegal t + 5 transaction on my trading account without informing me or my relationship manger. Because of that i faced a loss of 19 000 rupess inr. Moreover they should be choosing some profit making shares to get the margin amount, or the share which the customer got from their margin amoungt. But they intentionally sold a heavy loss equity because so that i get a heavy loss.. This shows how much they care about theit existing customers. This company should be banned. Its the worst brokerage company i have ever seen in india. Moreover they have given me the phone number of the rm and he told that he dont know anything about the transaction. So basically these transactions were done illegally winthout informing me or the rm. Please compensate the loss which i faced because of this illegal transaction. My id is gn1239 Was this information helpful? | |
Religare Enterprises customer support has been notified about the posted complaint. Verified Support Sep 28, 2020 Religare Enterprises Customer Care's response Dear Ms. Dutta, This is in continuation to our e-mail and subsequent telephonic discussions held with our official regarding liquidation of 23 shares of L&T happened on 18.09.2020. We wish to re-iterate that it has been made mandatory for trading member to liquidate any unpaid securities on T+5 day in order to recover client dues and intimation with regard to above changes was sent to you at your registered email id through e-mail on 22.02.2020, receipt of the same has also been acknowledged by you during the discussion with our official. Please note that your equity trading account was in continuous debit against the position created by you through your own login on 10.09.2020 and intimation with regard to the same was given to you in due course through SMS on your registered mobile number as well through margin statement on your registered e-mail id However since the debit was not cleared hence we were constrained to liquidate the position on 18.09.2020 in order to recover the debit. Further, as regard to your concern regarding selecting share to liquidate to recover the dues, we would like to state that liquidation is system driven process and client’s positions is subject to liquidation based on parameters which is combination of the client portfolio, market volatility/scrip volume etc.. Also, during the discussion with our official you were also offered to reinstate the positions as the price of share was running at lower than the liquidated price however you chose otherwise. In case you require any assistance in the matter, you may get in touch with our official at +[protected]/ +[protected]Monday to Friday between 9:30 AM to 6:30 PM - IST) or write to us at [protected]@religare.com or [protected]@religare.com. Warm Regards, Religare Broking | |
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