[Resolved]  Religare Enterprises — travel insurance not renewed

I took travel insurance policy 16824661 for my parents which has expired midnight 25-april-2020. Due to covid-19 and no international flights are operating my parents cannot travel back to india. I reached out to religare customer care with the hope that due to global pandemic and govt restrictions my parents cannot fly back to india and religare would hep in extending the travel insurance without any additional charges. Seems like company has no moral values towards helping the senior indian citizens and wanted me to pay for the extension. Even after knowing that the extension is not on purpose and forced due to the global pandemic situation.
Finally to get over with i paid the premium and since april-27 no one from the religare team is processing the request to issue the policy documents.
Can someone in religare help to atleast answer whether can they process the policy or not. Atleast i can go to some other company to get the policy issued.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Religare Enterprises customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Hitender, we are raising this with our concerned team, please allow us some time to get back to you. Thank you!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Religare Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    488
    Pending
    0
    Resolved
    372
    Religare Enterprises Phone
    +91 12 0339 1000
    Religare Enterprises Address
    2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
    View all Religare Enterprises contact information