[Resolved] Religare Health Insurance — Policy No 10640599 | |||||
I had purchased the policy last year with bonus option for my parents. I had paid premium of approx. Rs. 29, 500 for floater policy of 5 lac. While purchasing i was told that premium will remain same for 2 years. Also the next year the policy holder can opt out of the Bonus option and still the bonus earned for first year will stay next year as well. As per the bonus option, in case there is no claim the coverage amount will increase to Rs. 750, 000/-. Now i am being informed that you guys have changed the product and the premium increased to approx. Rs. 33500. Also i was informed that if i opt out of bonus option during his year, the bonus amount earned for the first year will not remain valid. I would discontinue the policy if the same is not changed. I am very unhappy with Religare as they commit something else while selling the product and do not deliver anything after sales is done. very very unprofessional. I have made multiple calls to the customer care and they inform that they cannot do anything about this. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Religare Enterprises customer support has been notified about the posted complaint. Verified Support Apr 05, 2017 Religare Enterprises Customer Care's response Thank you for writing to us. We've noted down your concern and the same has been shared with the respective team to look into and address accordingly.Regards, Team Religare | |||||
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