[Resolved] Religare Health Insurance — rejected the claim after providing pre authorization

Deepanshu Adhlakha

from Abhaneri, Rajasthan

Address:

Bhandari Hospital, Jaipur, Rajasthan, 302018

So, i was to be admitted to a hospital in jaipur: bhandari hospital, and i had a group policy provided by my employer.
So i asked the hospital if this whole procedure of hospitalization can be cashless, the tpa present there sent an approval request to religare, which was approved by the insurance company i. E. Religare.
But at the time of discharge i got to know that they are not paying a single penny.
I was completely dependent on the insurance money, but they denied it after giving the pre authorization.
I have all the supporting documents required. Please help.
Please let me know if any more information is required

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Sep 12, 2019

Complaint marked as Resolved

Religare Enterprises customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Religare Enterprises Customer Care's response Hi, Thank you for writing to us. For a faster resolution to your concern, we request you to reach out to Religare Health Insurance team at [protected]@religare.com/[protected]@religarehealthinsurance.com. You may also get in touch with the grievance team at Religare Health Insurance - https://www.religarehealthinsurance.com/customer-grievance-redressal.html

Regards,
Team Religare