[Resolved]  Renault — about servicing

My kwid rxz vehicle no. BR06AX0831, had been serviced at your work shop, Patna . The problem of my car was clutch, gair, pickup and fan problem.But after servicing, Mr Vishal Kumar told me that the parts of clutch is unavailable.Hence after few days i will call you. Today your wire and other parts was changed. My car was not washed fully. Mr Vishal also accepted in written. I was the first customer to bought. a car from renault showroom at Muzaffarpur.
I request to you, Please consider my problem and Oblige.
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Jul 28, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Renault Customer Care's response
Dear Rajiva Ranjan,

Please check your private message and share the details for us to assist with your concern.
Verified Support
Jun 25, 2019
Renault Customer Care's response
Dear Yashavantha,

We understand that our team got in touch with you and an appointment has already been booked for your vehicle. In case of any support required please feel free to contact us at[protected].
Complaint comments 

Comments

Bought an economical car so that it gives good mileage. The mileage is low than a BMW car. It's pathetic. The service centre is not doing anything about it. It's claims a mileage of 24kmpl. Nowhere near it.
Renault Customer Care's response, Jun 21, 2019
Verified Support
Dear Farhad,

Please check your private message and share the details for us to assist with your concern.
Please discontinue kwid due to battery dead
I recommend not to buy this model and poor service
No assistance for breakdown you need to pay hectic amount
Renault Customer Care's response, Jun 21, 2019
Verified Support
Dear Yashavantha,

Please be assured, we are getting this checked again for you and will update you accordingly.
Renault Customer Care's response, Jun 21, 2019
Verified Support
Dear Yashavantha,

We understand our team is in touch with you and assisting you in this regard.

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