[Resolved]  Renault — asking for additional charges

Address:

Renault Kushaiguda, 500083

My renault kwid vehicle had starting issue. I am staying in nagaram village after giving kushaiguda service center they have found that rat had bitten the engine cable. And also stated that petrol pump also not working. We asked to pay 13044 rupees for the replacement parts. Service center took more than 30days to replace the parts. And at last after taking vehicle delivery we had breakdown issue which is new issue it was not there before giving it to service center. Service center person said we have to open the parts while replacing engine wire and that's where break oil may be removed and didn't fill it back. So person had filled the break oil and it worked. But next day we had same break down issue. When we gave it service center there is a loose bolt and said they fixed it and filled oil again. But again next day same issue but this time service center persons said that there is a problem with master cylinder and which needs replacement. But how that got damaged? Service center manager saying its common. The service center manager asking to pay again 7000 rupees for replacement parts. But why customer has to pay for this as it got damaged while replacing engine cable? Service center persons playing game and it's a big disappointment from renault. Just drove car for 8000+ kilometers and just its 1.6 years, this many issues? Made a big mistake buying this renault car. Please help me on this issue why i have to pay money for service center made mistake? Very bad service from renault.