[Resolved] Renault — Bad service provider. Improper customer satisfaction

 
4 Reviews
Kishangarh, Rajasthan, Rajasthan, India
 Luvi Aaryan
I m luvi.. I have renault scala which is bought in 2013.
Till 2-3 years i am totally unsatisfied by renault persons.. Watever is department every dept. Is providing bad service to their customer..
I have complaint on sales advisior,
Insurance advisior miss alka
Workshop management team.
It is my bad decision to buy renault scala...
Hate to uh renault team
Never want to suggest to anyone
Complaint marked as Resolved Sep 30, 2016

Complaint Status


[Aug 29, 2016] Renault customer support has been notified about the posted complaint.
Verified Support
Renault Customer Care's response, Aug 30, 2016
Hi Luvi, kindly share your contact details and our team shall get in touch with you shortly.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Bought RenaultDUSTER vehicle on 20th Jan 2016 from Imphal Show room. Found AC is faulty. Matter reported to Imphal Service center at Langjing Imphal in the month of May 2016 informing that the defect AC shall be replaced. My vehicle identification No. MEEDSRA36E9839288. But no response from the other end. Hope it is not an END.

With regards
Bought new car kwid from renault...headlights not working...grooves are missing from tyre...already has been seen by your company mechanic and it has been resolved...but again the headlight problem is present wth a damaged tyre...already talked to the dealership in chhindwara...responeded but not fully resolved the problem...what should i do...
So far I drove this car for 1300km and already filled petrol for Rs 5000.Hardly getting milege of 10, where as it was promised 20-25km/ltr.
Second: This may be life threatening. Break get stuck at anytime and does not work for a while.Making me anxious

Amit-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    75%
    Complaints
    1130
    Pending
    262
    Resolved
    781
    location
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    Renault - Bad service provider. Improper customer satisfaction