Hi, Navjot tomer here. I was planning to buy a new car and so I took the test ride of Kiger RXZ Turbo MT model from Ambay Motors Private LTD. Bareilly ( Renault Dealer ).
I told them to let me know the shortest time you can arrange that car, but they said you have to book to know the exact time.
After my loan application approved I told them that I am ready to book the car, sales representative there Mr. Nand Kishore said that pay him online 5000 INR you get the receipt Next day. I made a payment of 10000 instead on 11th of June 2022 6:27 PM
Next day after reminder he sent me the booking receipt at 5:43 Pm through WhatsApp.
On the same day I took the test drive of another car ( from Suzuki, he told me that it will take another 1-2 days to guess approximate days of arrangement) and the sales guy said that he can arrange that car in 7 days. Instead that guy searched the nearby cities and in late night travelled to other city and told me in late night that you can get the car very next day. So I took the delivery of that car on 13th June 2022
So now the issue is when told renault guy to cancel my booking. He said that it can't be done as this is company norm. I said them to deduct the necessary charge refund the remaining amount so those people get furious and told me that it can't be refunded.
Please look into this and resolve it. Was this information helpful? |
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