[Resolved] Renault — cheating from executive and team leader | |||||
I have booked renault 85ps rxs diesel cayenne orange colour on 23.08.2017 in the name of my wife divya t with renault trivandrum showroom, near ioc fuel station. At the time of booking, executive from renault trivandrum lijo and team leader harilal told me that no stock of 85ps rxs diesel cayenne orange colour duster at all over kerala. And they convinced me that new stock of same colour vehicle transported for me from chennai to tvm. He gave me a chase no. I trusted my executive and paid the full amount on 30.08.2017. Today i visited trivandrum showroom then i realize that the chase no given me was fake and it for a renault lodgy (Meejsrkf9h7001509). So they changed the chase no (Meehsraweh6015392), when i checked the new chase no i realize that it is for an old vehicle (Manufactoring date 25.06.2017) from alappuzhashowroom. I need a same colour new vehicle that shiped after my booking date or refund my full payment with interest till date. Was this information helpful? | |||||
Oct 14, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 13, 2017 Renault Customer Care's response Dear Customer (divyarugmini), Please check your private message and share the details for us to assist with your concern. | |||||
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