[Resolved] Renault — complaint for brand new kwid | |||
Dear sir/mam, My name is mohammed basheer. I purchased a renault kwid 800 cc rxt car from renault trichur, mannuthy on[protected]. As per their onam offer there was 4 door power window free or cash discount of 5000 inr. I selected 4 door power window and at the time of delivery they told power window kit is finished and after onam holidays they will bring and will contact us. They didn't call and also we called them they says it's not yet available. And we drive the car only 10 days it's showing some problems. There is problem in pick up. If we take car in first gear its moving easily and after that if we change to second gear it's feel like we change gear in to 4'th gear. That much power shortage. I think it could be resolved and a/c is sometimes only fan is working. No cool and some time running car getting off without any reason in the road. This is first time i am facing a problem with a brand new car. As you know now a days lot of cars giving interesting offers and other benefits but i choose renault because of a trust. Even though i have booked hyundai eon and i cancelled that booking and go for kwid. If we give money and we didn't get satisfaction next time we will not recommend this car to any friends of family right? I already inform this to trichur showroom and till now no action taken that's why i am writing over here. Was this information helpful? | |||
Oct 11, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 10, 2017 Renault Customer Care's response Dear Mohammed Basheer, We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you | |||
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Thank you for your reply. And waiting for a proper solution now. Hope it will be solved ASAP.
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