[Resolved] Renault — Complaint regarding unsatisfactory service and immature and ruthless behaviour | |||
Dear sir/ madam I went to renault ghaziabad workshop (A-13/17, meerut road indl. Area, ghaziabad) for service of my renault duster where i feel the worst experience of service in my life. No body in the agency was ready to listen. I am totally unsatisfied from the service. = ac is not working proprerly even after two services. = bonat is still in the same condition. = there is no proper washing/ rubbing. = there is no timely delivery of vehicle. = bumper is not fixed. No body is ready to listen if i go to complaint to the manager/ senior in the agency. They charged me for the full service even after my complaint regarding all these pending works. If asked continously then their behaviour was totally ruthless and immature. Looking for a positive response and effective solution. Thank you. Regards, Sachin khari [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Sachin, thank you for reaching us our team shall connect with you shortly.
Reply
Hi Sachin, we understand that our dealership and Customer Care Team had contacted you on the reported concern and you shall be visiting dealership as per your convenience. In case any support required during your visit, please feel free to contact us at[protected].
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