[Resolved] Renault — damaged the vehicle and bad service

jeeva raju

from Bengaluru, Karnataka

Address:

Trident Renault,Mysore Road, Rajarajeshwari Nagar, Bangalore

We have purchased the car in the month of november, 2018 and car driven around 4000km, we have given the car for service due to rat bite at renault mysore road, they have damaged the grill and bumper and there is a issue in the accelerator.
The same has been informed and agreed to replace. They have replaced with old car first, again new grill not adjusted properly and bumper and accelerator problem is remaining same. The same is repeated 5 times, still the issue is not resolved.

There is no proper service, there is no customer concern.

Renault is harrassing me since 2months, my car is in the service centre almost 2 months.

There is no capability to renault for service.

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Apr 22, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Renault Customer Care's response Dear Customer (Jeeva Raju),

Please check your private message and share the details for us to assist with your concern.