[Resolved]  Renault — Dealer poor service of new duster

Address:Kamrup Metropolitan, Assam, 781024

Please refer to this message-thank you for calling renault roadside assistance. Your reference number is re[protected] and your service will be attended as per your request. For any query, status, etc. Call us through renault toll free[protected] only.

This is against casual and irresponsible behaviour of the renault dealer, guwahati ti automobiles. This rxz model of duster was delivered to me on 12 august 2016. We were travelling fron jorhat to dibrugarh when our duster rev meter indicated red flashing light with a beep. We asked for help to our sales dealer guwahati but to bi response. Then we immediately called up toll free no and thankfully we got help from the nearest dealer jorhat. The jorhat dealer immediately responded very well and much satisfied. But we seriously object to the delivery of the faulty duster by the guwahati dealer. Our vehicle was in the workshop for one night. I urgently request for strict action against guwahati dealer for such faulty delivery of a bad vehicle. If this problem exist again, we will register a case against the dealer/company in the consumer court or ask for replacement.
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Sep 23, 2016
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Renault Customer Care's response
Hi Pamela, kindly share your contact details and our team shall get in touch with you shortly.
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