[Resolved]  Renault — delay in delivery even after 100 days and while accident took place the air bag did not open

I met an accident on 26 july 2017 while driving in my duster car with my family. God saved us. But my question is that why the air bags didn't open during a major accident. Everybody asked/ told me to make a complaint to consumer court even personals from the your own workshop. I purposely didn't because it will provoke the workshop and any further damage may be done to my car which i may not be able understand even after delivery. I am just a user. The vehicle had been picked up on 31 july by the workshop. Today it is the 100th day. Now they say that the bill is not sanctioned and wait for call and come and pick up. Some of my friends who were interested in the vehicle is of the opinion that poor performance of the workshop made them rethink. It is very sad to know of the poor satisfactory action from your workshops. Please understand the difficulties of customer when a vehicle is damaged. Many of the customers have only one car at home. I need a clarification for both my complaints especially of the airbags. I will take the case to the court after hearing. You have to compensate to my personal damage. With respect. You are hereby asked to keep my complaint a secret until i inform. Thanks.