[Resolved] Renault — delayed delivery and registration of duster all companies fault

anupam8889

from Delhi, Delhi

Address:

131028

Booked a duster cvts from gurgaon haryana in 1st week of july 2017, with a promise of getting it by 3rd week. Got the said duster on 6th october 2017, the delay was never explained by renault after n no of complaints.
Duster is yet to be registered as renault has made a mistake in my dusters chasis no and engine no// a homologation problem as per rto sonipat. This rectification is at snail speed with renault totally silent.
The company has no shame at the delay and on the erorr of homologation.
I as a consumer am sufferring both mentally and financially.
Can renault explain that why should we not meet in the court of law.

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Mar 2, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2018

Renault Customer Care's response Dear Anupam,

We understand that our team had contacted you and provided necessary assistance on your reported concern. In case any support required in future please feel free to connect with us at[protected].