[Resolved]  Renault — dissatisfaction and ur service

Address:Warangal, Andhra Pradesh, 506002

Dear Renault Team

my name is m.shravan kumar telangana warangal my mobilenumber is[protected], [protected] iam purchasing ur company vehicle 2013 renault pulse RXZ at that time to this time suffering me ur people.my vehicle windscreen broken last month 13th and suggested car servicing, but ur people tiii not completed my problem.almost 1month 15days completed.iam working real estate businees my shedule day after day shuttle warangal to hyderabad ur people not comleted my problem iam taking travels car till iam paying almost 45000/-rs paid rent diesel. iam loose my business income 2 to 3 lakhs.why iam paying this time bill amt ur people charged highly and last two years back broken front bumper iam given work shop that time also ur people taken almost 2months and dammaged windscreen glass, bannet, that iam paying amount my pocket iam spoke to ur work shop people sorry sir next time solved proble this time leave why because loose my jobs requested me.that time i leaved.but srisrisri renault warangal work shop very very very poor service most of customers suffering . iam not satified any time.plz solve the my problem.ASAP

iam expected ur company was highly reputed, but some people dammaged ur name.

my problem not solved with in 48 hrs iam going to cunsumer forum.

Yours,

Shravan Kumar M
[protected], Vasavicolony,
Warangal-506002Telangana.
[protected], [protected]
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Sep 30, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2018
Renault Customer Care's response
Dear Shravan,

We do not want you to feel this way about us. Your issue has been forwarded to our resolution team. Kindly allow us some time and we will contact you in this regard.
Aug 28, 2018
Updated by cherry@123
Dear Renault Team,

what happen your people telling within 24 hrs ur problem solved but till time dont solved my problem.we need my car plz solve the problem ASAP

Yours

shravan kumar M

[protected], [protected]
WARANGAL.
Aug 28, 2018
Updated by cherry@123
i need my vehicle today any how plz solve problem and arrange the vehicle
Verified Support
Aug 29, 2018
Renault Customer Care's response
Dear Shravan,

We understand that our team had already spoken to you about your concern. Further, the vehicle is ready for the delivery and request you to kindly contact the dealership for further assistance.
Complaint comments 

Comments

But iam not ready to payment why because I'm loss my business income and till I'm pay travelling, car rent paid 45, 000Rs and300, 000/-who paid my payment and suffered
Renault Customer Care's response, Aug 30, 2018
Verified Support
Dear Shravan,

Please coordinate with your dealership for further assistance in this regard.
Dear Team,

please provide me your southindia service head mail id and mobile number asual as my problem not solved your people till.iam complaint last month 24 th today sep 3rd almost 9day gone.actaully you people customer problem with in 5 days u people forward ur seniors or higher authoritys.pls do forward my problem

yours

shravan m

[protected]
[protected]
Renault Customer Care's response, Sep 18, 2018
Verified Support
Dear Shravan,

We request you to kindly get in touch with the dealership for further assistance in this regard.

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