[Resolved]  Renault — duster issue

Address:B320 PARIWAR PASSION, DODDAKAMMANAHALLI OFF BANNERGHATTA ROAD, 560076

My car ka05ms1100 is giving continuous issue but unable to fix it. Initially hear was getting stuck in first gear which they changed the synchronizer.
Later steering had issue which they replaced it. They mentioned clutch is weak so i changed the clutch to new. After that clutch started giving sound which they identified as sleeve cylinder detached which they fixed. Now i again i get the same clutch sound and they are in the process of changing the clutch peddle. Not sure how i can trust my car anymore. My car is still under warranty and i don't want to spend few more lakhs to challenge it. Pls give me a proper solution to it or compensation so that i can be of peace of mind
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Apr 13, 2019
Updated by vmontadka
My car KA05MS1100 is giving continuous issue but unable to fix it. Initially gear was getting stuck in first gear which they changed the synchronizer.
Later steering had issue which they replaced it. They mentioned clutch is weak so I changed the clutch to new. After that clutch started giving sound which they identified as sleeve cylinder detached which they fixed. Now again I get the same clutch sound and they are in the process of changing the clutch peddle. Not sure how I can trust my car anymore. My car is still under warranty and I don't want to spend few more lakhs to change it. Pls give me a proper solution to it or compensation so that I can be of peace of mind
Verified Support
Apr 14, 2019
Renault Customer Care's response
Dear Vishwas,

Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Verified Support
May 03, 2019
Renault Customer Care's response
Dear Vishwas,

As checked, we understand that highlighted concern has been addressed and the vehicle has been delivered to you after joint test-drive. We hope that you're satisfied with the resolution. In case of any support required, please feel free to contact us at[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information