B320 PARIWAR PASSION, DODDAKAMMANAHALLI OFF BANNERGHATTA ROAD, 560076
My car ka05ms1100 is giving continuous issue but unable to fix it. Initially hear was getting stuck in first gear which they changed the synchronizer.
Later steering had issue which they replaced it. They mentioned clutch is weak so i changed the clutch to new. After that clutch started giving sound which they identified as sleeve cylinder detached which they fixed. Now i again i get the same clutch sound and they are in the process of changing the clutch peddle. Not sure how i can trust my car anymore. My car is still under warranty and i don't want to spend few more lakhs to challenge it. Pls give me a proper solution to it or compensation so that i can be of peace of mind
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Jun 4, 2019
Complaint marked as Resolved
Renault customer support has been notified about the posted complaint.
Apr 13, 2019
Updated by vmontadka My car KA05MS1100 is giving continuous issue but unable to fix it. Initially gear was getting stuck in first gear which they changed the synchronizer.
Later steering had issue which they replaced it. They mentioned clutch is weak so I changed the clutch to new. After that clutch started giving sound which they identified as sleeve cylinder detached which they fixed. Now again I get the same clutch sound and they are in the process of changing the clutch peddle. Not sure how I can trust my car anymore. My car is still under warranty and I don't want to spend few more lakhs to change it. Pls give me a proper solution to it or compensation so that I can be of peace of mind
Verified Support
Apr 14, 2019
Renault Customer Care's response Dear Vishwas,
Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
Verified Support
May 03, 2019
Renault Customer Care's response Dear Vishwas,
As checked, we understand that highlighted concern has been addressed and the vehicle has been delivered to you after joint test-drive. We hope that you're satisfied with the resolution. In case of any support required, please feel free to contact us at[protected].
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