I am the owner of Duster with registration number TN 02 BA 1111. I was having AC problem right from the day it was purchased and few weeks back I have given vehicle for AC functioning @ 50% efficiency. The vehicle was taken for tests and informed me that akhivraj, chennai have to do some repairs and they charged me around ₹ 3, 500/-. They also informed me that if it occurs again the same has to be changed and the WARRANTY applies and I don't have to worry. For the first week I didn't find any problem and thought the problem will not occur. 15 days back I went to Tirumala and while going there was no problem and while returning the same problem was felt i.e. The AC was functions at 40% efficiency. Hence I gave it again for doing the needful. Khivraj motors now say that they again did some repair and now asking me to take the vehicle and if the same problem occurs before May it will be changed free of cost and if it occurs after May I may have to shell out huge amount. My question mow is that you, yourself is not confident that it will not occur again ( after doing the same work several times), but do not want to change the part when it is in warranty. I don't know the logic behind this. I didn't take my car from their gaurage till a solution is arrived. Since I am lady owner they are trying to cheat me.
Pl do the needful immediately otherwise I will take appropriate action against the above.
Mrs. PRABHA Rajesh
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