[Resolved] Renault — Extended warranty cancelled 3rd time

[Resolved] Renault — Extended warranty cancelled 3rd time

R rohitbest156

I am really surprised to see such a procedure being followed by Karnal Renault Team regarding 'Extended warranty' documentation. My Extended warranty being cancelled by Karnal Team the second time (after accepting/being approved). I have paid the amount of Rs. 6988 on 23/07/2020 against which the Extended warranty got registered and I got the Extended Warranty policy also the very next day (i.e.on 24/07/2020) by Ms. Poonam. Hereby, I am attaching that screenshot for your reference. After that my Warranty got cancelled without information. Then Mr. Vikas took all the necessary details from me and the Extended warranty again again got approved and provided to me on 19/08/2020. Hereby, I am attaching the screenshot of the same also. Now the third time Mr. Shubham came into the picture and saying that my Extended warranty again getting cancelled. Why the very first time it has been approved if all the necessary conditions are not being satisfied? Why my money being kept by the team for more than a month? Hereby, I am attaching you the lastly approved Extended warranty certificate also for 2020-21. +3 photos Was this information helpful? No (0) Yes (0)
May 8, 2021 Complaint marked as Resolved Rajiv solved the issue, the manager of Karnal Branch Renault customer support has been notified about the posted complaint. Verified Support Sep 23, 2020 Renault Customer Care's response Dear Customer (rohitbest156), Please check your private message and share the details for us to assist with your concern. Verified Support Nov 10, 2020 Renault Customer Care's response Dear Customer (rohitbest156), We hope you are doing fine. We understand that you raised a concern with us. We would request you to share your contact number via private message. If your concern is already resolved, we would request you to kindly mark this complaint as resolved. Team Renault India
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