[Resolved] Renault — extremely poor after sales service

sibaji ray

from Darjiling, West Bengal

Address:

Darjeeling, West Bengal, 735101

I purchased a renault kwid from "sky wheels pvt ltd" siliguri on 09/03/2017 it is giving troubles only after 0ne month service engineer do not bothered to pay any attention again when waning glowed to day i contact the help line the reply was take your car to kolkata or maldah from jalpaiguri!!! All the so called service center perosenolas number are no longer active. Is it not their their responsibilty to inform the customer about chanje of number is it possible to take a damege car to take kolkata or maldah from jalpaiguri?

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Oct 14, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Renault Customer Care's response Dear Sibaji Ray,

We are working on your concern. We will share an update with you at the earliest.