[Resolved] Renault — Facing lots of issues regarding quality of parts service center has changed on my car duster hr51ax7003 | |||
I am using duster car from year 2013. I am facing lots of quality issues regarding my car. Some of the serious issues are as mention below:- 1) ac direction knobe - they have changed it almost 10 times but still the quality is very bad. Last time they changed it in 3days n when they return my car i asked their person to rotate the knob. But they were unable to rotate n broken something from inside that knobe. The condition is very frustrating for me. 2) water jet for wiper - not working properly even after lots of complaint. 3) door lock - door lock from driver end is not working properly even after lots of complaints. 4) sterio - sterio is not working properly even after lots of complaint. 5) gear problem - from the time of purchase i have problem regarding the gear (The 1st gear struct any time from the 15 day of purchase). They jst told me they have oiled the gear n this will not repeat again everytime. Now the condition is worst. Vikas gupta [protected] Hr51ax7003- duster Was this information helpful? | |||
May 29, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 Renault Customer Care's response Dear vikas231030, Thank you for sharing the details. Our team will get in touch with you shortly to assist with your concern. Verified Support Apr 28, 2017 Renault Customer Care's response Dear vikas231030, As per telephonic discussion with you today we have fixed an appointment for 30.04.2017 Sunday at 09:30 Am Pick & drop. Our driver Mr. Jitender will visit to pick up your car from your residence. We also assure you that all the jobs always will be attend as per the procedures . Assuring you best of service always. | |||
Add a Comment | |||
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Post your Comment