[Resolved]  Renault — gear stuck in renault duster

My name is Mohamed Biju. I am from Thiruvananthapuram, Kerala. I own duster RXL PH2 (2016 mdl). Registration number is KL 22 H 9961.

My issue is, the gear often get stuck in first gear. This annoying and create difficulties in city driving or when taking car from signal. Needless to say, it is extremely dangerous when driving downhills. Last time issue happened when I was driving with my family having small kids.

The painful part is I got this issue after driving just 15000km but still Renault could not resolve the issue!! I have done 40K service recently and they changed master cylinder but within days I faced the issue again.
Now Renault is saying issue may get resolve if entire clutch set is replaced, but I have to pay for it!!

I wonder we paid ~11 lakhs for the car and the reputed car manufacturer cannot even root cause the issue? I know this issue is there in many cars, if Renault cannot solve this issue, why are they still selling the cars?

Biju