[Resolved]  Renault — grievance:same issue faced just before leaving service center. waiting since 12.00 noon today

Address:

New Delhi, Delhi

Hello team,

Summary of the issue : i am feeling depressed and cheated by the behavior of the workers here. Mr parveen and mr binod who bluffed me by saying that the issue is resolved. When i started my vehicle again it had the same issue for which i came. My car is stuck not moving an inch.
Detail:
Since morning 9.30 i am facing issue that my vehicle is not moving forward and back ward. A zigzag sign in my dashboard and my kwid amt sticker on the middle of heavy traffic road. It have been toed to a nearest service center at okhla goauto services, b-25, o khla industriaal area phase 1 new delhi 110020 at 11.30am since then i am waiting at the service center. At 12.30pm mr parveen said sir your driving style has issue. The brake and accelerator pressed at the same time due to which issue came dont worry. It will never come again and he reset the system in my renault kwid and shared me the gate pass. While leaving here i faced the same issue for which i came. After that they came again and opened a job card. But how would i make sure now that this issue will not come again and i can go home. Simple is that they are not even allowing me to leave service center. They are repeatedly saying that please wait and take a test ride and take your vehicle back. What will happen when i leave here and call again to customer care and all service center's are closed by that time.

Now i am scared that if i use my car and again the same issue comes tg3n what should i do. I don't have so much time investing in resolving or cooperating with your issue.

It's 3:31 pm and 20 minutes ego i had submitted the grevience and no one attended me yet from the grevience team.

Hoping any one from renault understand and solve my issue.

Thanks

Mithun