[Resolved]  Renault — harassment by dealer

Respected sir/madam,

This is with regards to the okhla renault dealer. I had decided to purchase the kwid climber on december 27th 2019 and completed paper work for finance. The day after the the paper work was done i had called the team to inform them of my decision of not taking the car and delaying it till april 2020. The sales person forced me to go for the car despite my insisting that i would not.

After 2 days of of persistent efforts he finally agreed and asked me to drop an email for cancellation of delivery which i did on 29th dec'19. I requested him to return the 5 cheques as well.

However, on 1st feb one of the five cheques was presented equivalent to the emi amount of rs. 6610. I was shocked to see the debit done and tried reaching the sales person but he dint pick my phone.

In all the dealer has collected rs. 2000+6610 towards the car which i havn't purchased and there is no response from them on the reasons and justification of the deduction.

Request you to look into the matter and refund the amount.

Contact no. Of the sales person [protected]. Dealer - okhla, new delhi.

Thanks and reagrds,
Richa