[Resolved] Renault — harassment during car servicing

Akki2377

from Parvatipuram, Andhra Pradesh

Address:

Plot No. A/66, NH5, Nayapalli, Bhubaneshwar, Khordha, Odisha, 751003

My renault duster is showing overheating alarm. I complained to my dealer (Gargson automobile pvt. Ltd.) regarding this. They told me to bring the vehicle to their showroom. Since 2 months my vehicle is in their showroom and i am facing a lot of trouble during this period. Atleast 5 times i have visited their service centre for enquires but till now there is no solution. They are making me waited whole day everytime i visit but not a single solution have been provided yet. I am very much dissatisfied from their service. And i want my car asap in good working condition. Pls help

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Oct 23, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

Renault Customer Care's response Dear Customer ( Akki2377),

Please check your private message and share the details for us to assist with your concern.

Verified Support

Sep 20, 2019

Renault Customer Care's response Dear Customer ( Akki2377),

As checked, we understand that our team has contacted you regarding your concern. Further, the service team is already in touch with you and is assisting you towards the resolution. In case of any support required, please feel free to contact us at[protected].