[Resolved] Renault — hard gear shift problem

Binoy Paul

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560068

Hi renault duster team,

Do you have a complete satisfactory solution for the hard gear shift problem for the duster? Im also having the same issue for my duster ka 51 mj 8746. Im facing it while shifting from 1st to 2nd gear. Its hard rock.. And then i apply/release clutch 2-3 times to shift the gear smoothly. Pls help me to sort it out... Im taking my car to silkboard, bangalore service station today. I have already discussed the issue with the service team last time but it was not fixed.

My email: [protected]@gmail.com
Phone: [protected]

Binoy

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Dec 29, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2017

Renault Customer Care's response Dear Binoy,

We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you with an update on the same.

Verified Support

Nov 18, 2017

Renault Customer Care's response Dear Binoy,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Nov 23, 2017

Renault Customer Care's response Dear Binoy,

We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In the case of any support required, please feel free to contact us at[protected].