[Resolved]  Renault — hr10ab 0422 duster breakdown

Dear sir,
My car duster hr 10 ab 0422 breakdown dated 08/12/2017, i call on renault customer care they toe my car and sent in renualt service center sonepar (Haryana). Till now today dated 16/12/2017 they (Sonepat service center) not serch any fault in my car and they are not told me that how many delivery time to my car. I ask to him for available me a standby car because i spent to taxi rs. 2000/- daily my house to office and other my local and offcial works are still pending. Due to all above i face a big loss faience (Rs. 50000/-daily) and physically and mentally.
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Jan 21, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Dec 16, 2017
Updated by Satinder Malik
My car Duster HR 10 AB 0422 breakdown dated 08/12/2017, i call on renault customer care they toe my car and sent in renualt service center Sonepar (Haryana). Till now today dated 16/12/2017 they(Sonepat service center) not serch any fault in my car and they are not told me that how many delivery time to my car. I ask to him for available me a standby car because i spent to taxi Rs. 2000/- daily my house to office and other my local and offcial works are still pending. Due to all above i face a big loss faience (Rs. 50000/-Daily) and physically and mentally.
Verified Support
Dec 18, 2017
Renault Customer Care's response
Dear Satinder Malik,

We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.
Verified Support
Dec 21, 2017
Renault Customer Care's response
Dear Satinder Malik,

We understand that our Dealership team is in touch with you and is assisting you towards the resolution. In case of any support, you may kindly contact the dealership.
Complaint comments 

Comments

Dear sir/ mam,
I am writing this regarding the renault kwid car I had purchased last year ( october 2016) .
I am not satisfied with the pick up of car from starting and for the same I had visited the service centre. They havnt provided me any solution.
And one more problem I am facing is cooling .
Renault Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer (Avisinghal29),

Please check your private message and share the details for us to assist with your concern.

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