[Resolved]  Renault India — map updation

Address:

Kozhikode, Kerala, 673009

Map updation
1. I am n m thomas and i purchased renault duster cvt rxs from renault calicut, tv sundaram iyengar and sons pvt ltd, mavoor rd, calicut-673004, and the vehicle was delivered to me on 04 jan 2018.in the booklet supplied to me at the time of delivery of the vehicle (Media-nav-evolution) it is mentioned that the map have to be updated within a period of 90 days for doing it free of cost. Noone from the showroom had informed me abt this facility at the time of delivery. I am not aware of this facility and while going through the booklet today (03 apr 2018) it is noticed that this facility will have to be updated with in 90 days to avail the maps free of cost. Today when my son contacted the showroom manager of renault calicut, and discussed abt this, he informed that the facility is not available in cvt rxs and to avail this facility, i have to pay an amount of₹15000/-. This is a clear case of cheating the customer. Hence it is requested to provide this facility of maps as guaranteed in the booklet.
2. An early action is solicited and reply is awaited
Regards
N m thomas
Mathew.[protected]@gmail.com