[Resolved]  Renault — Inexperience service team

Address:vidhatri motors pvt ltd mysore

My self Chandan GP, using Renault duster car with Registration no KA11M6368, I left my car for repair in your service center on 15/08/2021, due to insurance claim and delay available of spare parts your service team said they completed work on 14 sep 2021, after that I informed to check clutch, in mean time because of inexperienced service team they created other issues in car.

Service Advicer said to collect car, when I visit showroom by travelling 70 KM, they came with new stories, the big issue is your company employees won’t respond to customers.

I m using this car from last 6 years, because of your service failure I stopped to visit showroom for service, but now it is more worst than before.

Atleast have to see how vidhatri motors pvt ltd mysore, will overcome from there service failures….
Was this information helpful?
No (0)
Yes (1)
Nov 2, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
Renault Customer Care's response
Dear Customer (Chandan GP),

Please share your contact detail via private message with us so we can assist you regarding the same.
Verified Support
Sep 28, 2021
Renault Customer Care's response
Dear Customer (Chandan GP),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information