[Resolved]  Renault — insurance

Address:560070

Dear renault,

I purchased kwid rxt 1.0 on[protected] from jp nagar renault. Car reg. No. Ka05-mv-5988. By that time, a cover note with no. 34912022 was issued during delivery. But till date i have not received the insurance hard copy nor the soft copy. The insurance is not generated i think so. Sales executive is least responsible to attend the issue. Many times i have contacted him but he says it takes time, i have written to higher authorities, the insurance person is changed like that. So i request you to please solve this issue.

Also the cover note is issued with a blunder mistake. My car insurance cover note was issued on[protected]. But the insurance start date is from[protected] and end date is[protected]. How is this possible? Copy of cover note is attached.

Also they promised to reimburse the gst amount after delivery. But till date not yet received. They say many reasons to convince us.

Kindly look into this and get it solved please. The sales executive is totally irresponsible there.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Renault Customer Care's response
Dear Customer( Charan Kumar S P),

We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.
Complaint comments 

Comments

Kindly, install oil chamber protective plate on all Renault kwid free of cost as its Company's duty, we bought a vehicle which has vulnerable oil chamber which can cause engine failure. I am sure a big company like Renault will understand how bad Indian road conditions are.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information