[Resolved]  Renault — insurance claim and

Address:Jabalpur, Madhya Pradesh, 482003

I have a kwid car... Reg no. Cg 04 lf 3032. Which is well insured under zero declaration..,, 10 days back i have to attempt a claim firstly insurance adviser said that you have to pay in case then redeem money transfer back to your bank account., then i had made communication with insurance company... They said that adviser is misguided you, you don't have to pay in case,,... I thought that's all.
Then after completion of bodywork of car transfered to service station,, in that general checkup technician said that car's had internal damage also you have to replace the parts... That are on same side of impact which was claimed previously.
Now the insurance adviser says i can not claim that parts on the same claim.. You have pay in case.
So it is a my mistake that the insurance adviser not mentioned my all damage on claim. Now he is talk me roughly and says pay and take your car
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Oct 10, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Renault Customer Care's response
Dear Rudra Kashyap,

Please check your private message and share the details for us to assist with your concern.
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