[Resolved]  Renault — insurance claim and policies

Address:Kanpur, Uttar Pradesh, 208012

Hello sir
i am anand mishra a responsible citizen of our country. i have owned a car renault kwid. But few days ago my car meet with a accident due to which both side of the car is damaged. i droped my car at the warehouse and provide all the information they needed.and the person thier told they stating working on it in upcoming days finished that in 1 week but after 5 days a get a call using abusive language aginst me the name is sumit aggarwal. and they told they can only provide the claim over right side of the car. But i ask him why they do that then he talk like that he need bribe to do that.right now my car is standing in the workshop. and also on the purchase date of my car i insist the sales manager of RENAULT that i don't want the insurance of BAJAJ ALLIANZE but they forced me by saying that its a zero deb. insurance you get all and any kind of claim that you needed any time. But right know i am feeling very sad by seeing the action of company of renault and insurance both towards me so kindly try to resolve the case as soon as possible. my car no is UP78 EV 3129
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May 20, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2018
Renault Customer Care's response
Dear Anand,

Please check your private message and share the details for us to assist with your concern.
Verified Support
Apr 18, 2018
Renault Customer Care's response
Dear Anand,

We understand that our team is in touch with you and assisting you in this regard.
Apr 19, 2018
Updated by Anand.mishra
thank you for your support . i revived a call from Renault and finance sector to but they are saying the same that they cannot do any thing so i decided to get my car back from the warehouse without any work on it from their and going to fix it through any private shop. But i want to know why should they always try to give the insurance of a private company while there are nationalize insurance company. That's ridiculous.
Verified Support
Apr 19, 2018
Renault Customer Care's response
Dear Anand,

We understand that our team got in touch with you and shared the necessary clarification in this regard. In the case of any support required, please feel free to contact us at[protected].
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