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Renault — Insurance problem

Dear sir my name is Mansoor Alam I buy Renault kwid last year my car no Up 20 au 0353 full insured by new india .my problem is that my car's chamber was damaged don't know how when I face this problem suddenly I contact Renault showroom and told him every thing he didn't solve my prblm he told that this problem is not in insurance I want to know is that true if yes then what can i do please sort out my problem ..
Thanks..

Insurance problem
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Complaint Status


[Jan 24, 2017] Renault customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    78%
    Complaints
    1270
    Pending
    243
    Resolved
    920
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
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