[Resolved] Renault — Kwid automatic faulty product | |||||
Hello, I purchased a KWID automatic in January 2017. The product I received is a faulty Product. The car Malfunctions. 1. In first month the ac malfunctioned. The car was running and the ac was on and automatically it started heater. 2. In second month, when I was out of station around 300 KM from my base location, on the road the gear shifting stopped. The Direct gear was bipping (bip.. bip) and the vehicle was not moving ahead. I had to call RSA to tow the vehicle to nearest renault service station (150 km) away from the incident place. 3. I had reported all these problems to the dealer from which I purchased the vehicle, they wanted to service the vehicle and check the issue. They serviced the vehicle, changed the gear knob, change the condenser of the ac, kept the vehicle for 2-3 days to service station for trial and delivered to me. Next day of the delivery of the vehicle after servicing (yesterday), I driven the vehicle and now the ac has stopped working. The only blower works and no cooling. I am very frustrated now. It is just a 3-4 months of the vehicle purchase and I am facing these problems from first month. The renault has given me faulty product after paying full vehicle amount. Please take your vehicle back and refund me full amount. Looking forward for your cooperation and professionalism. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support May 22, 2017 Renault Customer Care's response Dear [protected]@gmail.com, Please check your private message and share the details for us to assist with your concern Verified Support May 23, 2017 Renault Customer Care's response Dear [protected]@gmail.com, We've shared an update on your issue. Kindly check your private message for the details. | |||||
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