[Resolved] Renault — kwid car damaged seat covers, seat e.t.c. inside by big mouse. | |||||
Dear sir/madam, I inform that i anil kumar from aligarh (U. P.) and i was brought kwid car from may 2016 in aligarh. Big fault in kwid car inside come to any insect like mouse, snake e. T. C. Anytime in outside parking. 1. One day mouse died on ac device and big smell in car all times and complain the showroom but no solve the problem, services manager said to me this is not our fault and i have no time, that's way i am not able to do the complain by written and servicing the car inside dead mouse by paid of around three thousand rupees but i have record about these things. 2. Nowadays i saw again big mouse inside and damaged seat, seat covers and no idea how much damage. Now i want to ask renault manufacturer which fault in my car. Who is responsible person about dangerous thing? Because it's very dangerous things. Kindly solve the problem.. Regards, Anil kumar Kwid rxt up81bl0017 [protected]@gmail.com [protected]. Was this information helpful? | |||||
Jan 24, 2019 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Renault Customer Care's response Dear Anil Kumar, Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance. Verified Support Dec 22, 2018 Renault Customer Care's response Dear Anil Kumar, We understand that our team is in touch with you and assisting you in this regard. Verified Support Dec 24, 2018 Renault Customer Care's response Dear Anil Kumar, We understand that our team has spoken to you on your reported concern and you will visit the Dealership for further assistance. In case of any support required please feel free to contact us at[protected] | |||||
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