[Resolved]  Renault — kwid - pathetic service

Address:

Mumbai City, Maharashtra

This is with regards to my renault kwid rxt 800cc (Mh01cd8322) which i bought from gennext motors jogeshwari mumbai in april 2016. My vehicle has done around 21000 kms. I recently got the vehicle serviced at the same dealership.
I had the most disappointing and pathetic experience in my life.

They charged me money for servicing and for the parts they replaced but my brakes are still making noise. I called the dealership several times but they did not respond back. They just kept on transferring my call from one person to the other then they finally said they will call back but nobody called. I’m very dissatisfied with this service.

The service advisor is not ready to come over the phone neither is anybody following up with me. Also at the time of service they said that certain parts are not available and they will get back to me for it but they never did. It’s been almost 10days but nobody bothered to call me back.
I think buying your product was the biggest mistake i did.. I will never recommend your product to anyone.

Kindly look into this at the earliest and get my issues resolved

Preeti laad - laad. [protected]@gmail.com